Textmill

Privacy policy

This Personal Information Privacy Policy (hereinafter – Privacy Policy) covers the information posted on the TextMill website.

1. GENERAL PROVISIONS

1.1 When using the TextMill CRM system and the information posted in it for personal purposes, the Visitor agrees to this Privacy Policy and the rules of processing his/her personal information.

1.2 If the Visitor does not agree with the Privacy Policy and its terms, he/she is obliged to stop using the site immediately.

1.3. This Privacy Policy refers exclusively to the TextMill CRM system. The Site Administration does not undertake the duties of control and responsibility for third-party sites, where the Visitor is redirected after clicking on the links posted on TextMill.

1.4 The Site Administration is not verifying the credibility of personal information that the Visitor has provided to the Site.

2. SUBJECT OF THE PRIVACY POLICY

2.1 According to this Privacy Policy, the Administration of the TextMill CRM system is obliged to not disclose the personal information of the Visitor and protect the confidentiality of the personal information provided by the Visitor at the request of the Site Administration.  

2.2 Personal information of the Visitor, which is allowed for processing under this Privacy Policy, is provided by the Visitor, answering the questions in the registration form for the site visitors.

3. THE PURPOSE FOR WHICH THE SITE COLLECTS PERSONAL INFORMATION ABOUT THE VISITOR

3.1 The Administration reserves the right to use the personal information of the Visitor, collected by the site, for:

 3.1.1. Further identification of the Visitor during order placement.

3.1.2. Identification of the site Visitor and granting him/her public access to the limited resources of the TextMill CRM system. 

3.1.3. Interaction with the Visitor, organizing the contact with him/her through feedback, notifying the Visitor of the changes on the website, sending the Visitor the requests for using the website, processing questions and requests of the Visitor, and providing him/her with the services.

3.1.4 Detection of the Visitor’s location to ensure his/her security and prevent fraud.

3.1.5 Confirmation of the reliability and comprehensiveness of the personal information submitted by the Visitor.

3.1.6 Sending the Visitor a notification about the status of his/her order.

3.1.7 Providing effective customer support for the Visitor if there are any problems associated with the use of the website. 

3.1.8 Providing the Visitor, subject to his/her consent, the latest product updates on the website, special offers, price changes, newsletters, and other information on behalf of the TextMill CRM system or its partners.

3.1.9. Performing advertising activities with the consent of the Visitor.

3.1.10. Providing the Visitor free access via links to partner websites and services where the Visitor will get products, updates, and services.

4. OBLIGATIONS OF THE PARTIES

4.1 The Visitor undertakes:

4.1.1. Provide personal information at the request of TextMill for the Visitor’s unimpeded use of the site.

4.1.2 Update the missing personal information if it changes.

4.2 The Site Administration undertakes:

4.2.1 Use personal information provided by the Visitor exclusively for the purposes specified in section 3 of this Privacy Policy.

4.2.2 Keep the personal information submitted by the Visitor in confidence, ensure its non-disclosure without asking for prior written consent from the Visitor, not to sell, exchange, publish, and disclose in any other way the submitted personal information of the Visitor.

4.2.3 Take security measures to protect the Visitor’s personal information in a way that is customary for the protection of personal information in the current business.

4.2.4 Block the personal information submitted by the Visitor on his/her request or the appeal of his/her official representative or the authorized body responsible for the protection of the rights of the subjects of personal information if the invalid personal information or any actions that violate the law are detected.

5. LIABILITY OF THE PARTIES

5.1 Provided that the Administration of the site fails to comply with its obligations, it bears full responsibility, according to the legislation of Ukraine, for the losses incurred by the Visitor due to the use of his/her personal information in the way not specified in this agreement.

5.2 If the personal information of the Visitor or confidential information was lost or disclosed, the Site Administration is not responsible if this information 

5.2.1. Became publicly available before it was lost or disclosed.

5.2.2 Was transferred by unauthorized persons before the Visitor has provided it to the Site Administration.

5.2.3 Has been disclosed with the consent of the Visitor.

6. DISPUTE RESOLUTION

6.1 Before one party shall apply to the court with a claim for a dispute, which arises due to controversy between the Site Visitor and the Administration, one of the parties shall submit a claim (proposal for an amicable solution of the dispute in writing).

6.2 In 30 days after the receipt of the claim in writing, its recipient shall notify the applicant about the outcome of the claim in writing.

6.3 If the agreement was not reached, the dispute shall be transferred to the judicial authority, according to the current legislation of Ukraine.

6.4. Articles of the current legislation of Ukraine apply to this Privacy Policy and the interaction between the Visitor of the TextMill CRM system and the Site Administration.

7. ADDITIONAL TERMS

7.1 The Site Administration reserves the right to make changes to this Privacy Policy without agreeing on these changes with the TextMill Site Visitor.

7.2 The new amended Privacy Policy will be effective from the moment of its publication on the website unless the new version of the Policy provides for other solutions.